Comments on: An Open Letter to 1-877-415-9257 http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/ Erin Seabolt Bond Wed, 08 Feb 2012 13:50:52 +0000 hourly 1 By: Zea http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/comment-page-1/#comment-1100 Zea Thu, 25 Feb 2010 20:02:57 +0000 http://www.erinseaboltbond.com/?p=684#comment-1100 Solicitation calls were one of the main reasons Seth and I got rid of our home line. Seriously! Those people, or automated number dialers, are incorrigible. But since giving up your home line is not what you probably want to do, I recommend the Do Not Call list and possibly even answering one of the calls and telling them to stop the insanity! Solicitation calls were one of the main reasons Seth and I got rid of our home line. Seriously! Those people, or automated number dialers, are incorrigible. But since giving up your home line is not what you probably want to do, I recommend the Do Not Call list and possibly even answering one of the calls and telling them to stop the insanity!

]]> By: Erin http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/comment-page-1/#comment-1086 Erin Tue, 23 Feb 2010 14:29:56 +0000 http://www.erinseaboltbond.com/?p=684#comment-1086 Sabrina--that's a very good point. And I've done my fair share of cold calling too, so I definitely hold no malice toward the actual caller. I've been trying to get on the no-call list since the weekend, but wouldn't you know I can't get the website to load? I might have to break down and actually make a phone call. Jeez. :) Becki--ahh, wouldn't that be nice. But I checked and it really is Wells Fargo, so no prize. And generally speaking, people who have good news usually leave messages and a number you can return calls to. Sabrina–that’s a very good point. And I’ve done my fair share of cold calling too, so I definitely hold no malice toward the actual caller. I’ve been trying to get on the no-call list since the weekend, but wouldn’t you know I can’t get the website to load? I might have to break down and actually make a phone call. Jeez. :)

Becki–ahh, wouldn’t that be nice. But I checked and it really is Wells Fargo, so no prize. And generally speaking, people who have good news usually leave messages and a number you can return calls to.

]]> By: Becki http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/comment-page-1/#comment-1084 Becki Mon, 22 Feb 2010 18:05:20 +0000 http://www.erinseaboltbond.com/?p=684#comment-1084 You know what...I really hope that they aren't calling because you won a prize or something. That would really stink! You know what…I really hope that they aren’t calling because you won a prize or something. That would really stink!

]]> By: Sabrina http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/comment-page-1/#comment-1083 Sabrina Mon, 22 Feb 2010 03:44:21 +0000 http://www.erinseaboltbond.com/?p=684#comment-1083 I worked in a call center for half a day during a period of unemployment before I just walked out and didn't go back. I never actually saw or dialed residential numbers; it was all automated to dial up some unknown person the second my previous call disconnected. It's possible that whoever's on the other end of the line has no idea that you've been previously called by him/herself or a coworker and has no control over it anyway. That said, the person on the other end likely makes a couple of bucks per hour plus a slight commission on whatever the product/service is and may have no idea how to get your number out of the company's calling system, which makes them just hanging up on you or lying and saying that "you're off the list" counterproductive to your purpose. I would say to follow Michael's advice, <i>and</i> if they call again, be sure to ask for a supervisor and <i>then</i> demand the business address, etc. I worked in a call center for half a day during a period of unemployment before I just walked out and didn’t go back. I never actually saw or dialed residential numbers; it was all automated to dial up some unknown person the second my previous call disconnected. It’s possible that whoever’s on the other end of the line has no idea that you’ve been previously called by him/herself or a coworker and has no control over it anyway. That said, the person on the other end likely makes a couple of bucks per hour plus a slight commission on whatever the product/service is and may have no idea how to get your number out of the company’s calling system, which makes them just hanging up on you or lying and saying that “you’re off the list” counterproductive to your purpose. I would say to follow Michael’s advice, and if they call again, be sure to ask for a supervisor and then demand the business address, etc.

]]> By: Erin http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/comment-page-1/#comment-1082 Erin Sun, 21 Feb 2010 16:04:29 +0000 http://www.erinseaboltbond.com/?p=684#comment-1082 Michael, you're such a ninja. I'm going to try this. Thanks! Michael, you’re such a ninja. I’m going to try this. Thanks!

]]> By: Michael Robbins http://www.erinseaboltbond.com/2010/02/20/an-open-letter-to-1-877-415-9257/comment-page-1/#comment-1081 Michael Robbins Sun, 21 Feb 2010 00:14:35 +0000 http://www.erinseaboltbond.com/?p=684#comment-1081 Make sure you're on the "Do Not Call" registry for your state. If you are on the Do Not Call Registry and the telemarketer persists, contact the Federal Trade Commission and file a formal complaint. Next time they call, answer the phone and demand a name of a business and a mailing address. Be very assertive and explain you're going to send a certified letter demanding the business cease all calls immediately. I guarantee you the individual will either hang up or just say "You're off the list" - if they refuse, write down whatever information you can and provide it to the FTC. Make sure you’re on the “Do Not Call” registry for your state. If you are on the Do Not Call Registry and the telemarketer persists, contact the Federal Trade Commission and file a formal complaint. Next time they call, answer the phone and demand a name of a business and a mailing address. Be very assertive and explain you’re going to send a certified letter demanding the business cease all calls immediately. I guarantee you the individual will either hang up or just say “You’re off the list” – if they refuse, write down whatever information you can and provide it to the FTC.

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